Gemini – CRM





Customer Relationship Manager

GEMINI

Boston One’s GEMINI enables your business to focus on your organisation’s relationships with individuals – whether those are customers, service users, colleagues or suppliers. CRM is not just for sales. Some of the biggest gains in productivity can come from moving beyond CRM as a sales and marketing tool and embedding it in your business – from HR to customer services and supply-chain management. With visibility and easy access to customer data such as contact information, sales opportunities, service issues, and marketing campaigns, a CRM system can give you a clear overview of your customers. With an easy-to-use, customizable dashboard, you can see a 360-degree view of the customer, all in one place.




Core features of Boston One’s Gemini

CRM1

Complete integration with ERP, Billing applications and other core business systems such as 1link, Visa and Master Card


CRM2

Compatible Online portal and sales system with GEMINI


CRM3

Connectivity with Avaya/Genesys and CISCO
systems


CRM4

Various marketing tools such as lead, SMS and Email marketing


CRM5

Account and opportunity management applications alongside contact dealing, quote tracking and contract activities


CRM6

Unparalleled analytical data and reporting


Your customers are a vital part of your business and keeping them satisfied should be a core priority. Investing in the right CRM tool can prove to be a dynamic asset to your business. The CRM process shouldn’t be about working harder but to work smarter, so that your customers get what they want, and you do too. .

CONTACT US

PAKISTAN

Baig Tower, Plot No. E-6, Floor M, Block 7 & 8, Central Commercial Area, Main Shara-e-Faisal, Karachi Pakistan

Tel: +92-311-0268884

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